Terms & Privacy Policy

Terms of Service

Effective Date: July 28, 2025

Welcome to Level Up Fitness (“we”, “us”, “our”). By accessing or using our mobile application, website, or any related services (collectively, the “Services”), you agree to be bound by the following Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Services.

1. Eligibility

You must be at least 13 years old (or the minimum legal age in your jurisdiction) to use Level Up Fitness. By using the app, you confirm that:

You are legally allowed to enter into this agreement.
You will use the Services only for lawful purposes.

2. Beta Access

If you're participating in the Closed Beta, you understand that:

Features may be incomplete, buggy, or subject to change.
Your access may be revoked at any time for testing purposes.
Your usage data may be collected and analyzed to improve the product.

3. Health Disclaimer

Level Up Fitness is not a medical or health care provider.
By using our Services, you agree that:

You are solely responsible for your own health and fitness decisions.
You will consult with a doctor before starting any new exercise program.
We are not liable for any injuries, health conditions, or damages resulting from use of the app or suggested workouts.

4. User Accounts & Conduct

You are responsible for keeping your login credentials secure and for all activity under your account. You agree not to:

Use the Services for unlawful or harmful purposes.
Harass, threaten, or abuse other users.
Impersonate another person or misrepresent your identity.

We reserve the right to suspend or terminate accounts for violations.

5. Intellectual Property

All content on the app and website — including logos, graphics, artwork, missions, faction names, and XP systems — is owned by Level Up Fitness or its licensors and is protected by copyright, trademark, and other laws.
You may not copy, modify, distribute, or create derivative works without express permission.

6. Limitation of Liability

To the fullest extent allowed by law:

We are not liable for any indirect, incidental, or consequential damages, including loss of data, profit, or physical injury.
Use of our Services is at your own risk, and we make no warranties about accuracy, reliability, or availability.

7. Modifications to the Terms

We may update these Terms at any time. We'll notify users of significant changes, but it's your responsibility to review them periodically. Continued use of the Services after updates constitutes acceptance of the revised Terms.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles.

9. Contact

For any questions about these Terms, please contact:

Level Up Fitness Inc
Email: info@levelup-fitness.com
Austin, TX, USA

Privacy Policy

Effective Date: July 28, 2025

Level Up Fitness (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile app, website, and related services (“Services”).

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Email address
Username or screen name
Avatar or profile details
Faction or gameplay choices

b. Fitness Activity Data

Workout completion status
XP earned
Missions completed
Session consistency or frequency
(Note: We do not collect detailed health metrics like heart rate, weight, or medical conditions.)

c. Technical Data

IP address
Device type, OS, and browser type
App version and usage patterns
Referring pages and interactions

d. Communication Data

Responses to surveys or feedback requests
Support messages or bug reports

2. How We Use Your Information

We use your data to:

Provide and maintain the app’s core features
Track your XP and in-game progression
Personalize your avatar and faction experience
Improve app performance and user experience
Communicate with you (e.g., email updates, support)
Analyze aggregate usage trends for future development

3. How We Share Information

We do not sell your personal information.

We may share data with:

Service providers (e.g., email platforms, analytics tools) who help us operate Level Up
Legal authorities, if required by law or to protect our rights
Investors or advisors, in anonymized and aggregated form only

4. Cookies & Tracking

Our website may use cookies or similar technologies to:

Analyze traffic
Understand user behavior
Improve functionality

You can disable cookies in your browser settings.

5. Data Storage & Security

We take reasonable steps to protect your information, including:

Secured servers and data encryption
Access controls for team members
Regular backups and security monitoring

However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Your Choices

You can:

Unsubscribe from marketing emails at any time
Request deletion of your account or data by contacting us
Access or correct your personal information through your account settings (when available)

To make a request, contact us at: info@levelup-fitness.com

7. Children’s Privacy

Level Up is not intended for users under the age of 13. We do not knowingly collect personal data from children under 13. If we learn we’ve collected data from a minor without parental consent, we will delete it.

8. International Users

If you’re accessing Level Up from outside the U.S., please note that your data will be processed in the United States and subject to U.S. laws.

9. Changes to This Policy

We may update this Privacy Policy as we grow and evolve. We’ll notify users of major updates, but encourage you to review this page periodically. Continued use of our Services indicates acceptance of the current policy.

10. Contact Us

For questions or concerns, contact:
Level Up Fitness, LLC
Email: info@levelup-fitness.com
Austin, TX, USA